17.12.2002 Tele2 CCBS support agreement signed with Finland Tele2
NSF Telecom and Tele2 have formalized a maintenance agreement for Customer Care and Billing Systems, as well as for the maintenance and support of the IN applications specific for Tele2.

18.11.2002 LTN and NSF Telecom to agree upon maintenance service
NSF Telecom and Liechtenstein TeleNet (LTN) have formalized a maintenance agreement for mediation solutions, employed by the LTN.

14.10.2002 Revenue Assurance Tool TTA for Soon Finland
Soon Communications has implemented TTAnalyzer as a part of their revenue assurance process. TTAnalyzer is targeted to operators both mobile and fixed domain that collect information of events in the network elements in order to produce billing information or for statistic purposes e.g. traffic-control, fraud, alarms etc. TTAnalyzer is designed to display the raw data produced by the network elements in the form that is decoded and can be compared directly with the documentation of the network element. TTAnalyzer allows the operator to verify the actual events in the network and compare with the results that have been achieved after the mediation.

16.10.2002 NSF-Power Call History (PCH) launched in Nigeria
NSF Telecom has delivered a PCH solution for Econet Nigeria. The PCH solution is used with the prepaid solution in order to provide the subscribers with the balance information. The CRM is manned with 60 agents that execute the search in the usage database of 750.000 prepaid customers.

14.10.2002 Pre Selected Carrier Service for VLP Finland
NSF Telecom has delivered a Pre Selected Carrier code (PSC) solution to VLP operator in Vaasa, Finland. The PSC solution is an IN-based service that allows the operators to define 5-digit carrier codes, i.e. prefixes for their customers in order to direct the customer initiated calls to the specific carrier networks, for example, international, mobile or long distance. The service is implemented in two exchanges Vaasa and Seinäjoki.

11.10.2002 Pre Selected Carrier Service for JNT Finland
NSF Telecom has delivered a Pre Selected Carrier code (PSC) solution to JNT operator in Jakobstad, Finland. The PSC solution is an IN-based service that allows the operators to define 5-digit carrier codes, i.e. prefixes for their customers in order to direct the customer initiated calls to the specific carrier networks, for example, international, mobile or long distance.

05.09.2002 Revenue Assurance Tool TTA for PHP Finland
Päijät Hämeen Puhelin (PHP) has implemented TTAnalyzer as part of their revenue assurance process. NSF Telecom has provided TTAnalyzer for both AXE and Siemens environments with the option to be updated to the next level of the switching software.

03.09.2002 Revenue assurance tool TTA for Celtel Gabon
Celtel Gabon which is a part of the MSI corporate has chosen to implement TTAnalyzer as their Revenue assurance process locally in Gabon.

05.06.2002 Revenue Assurance Tool TTA for MSI Cellular
NSF Telecom has delivered an extended version of revenue assurance tool TT Analyzer. The extended version of TTAnalyzer is targeted to be used in environments where there are several users and maybe even geographically distributed users. MSI is an international investment company that invests in telecom operations in several African countries. In order to be able to compare the profitability and the cost components in their headquarters MSI has chosen to implement TTAnalyzer as a part of their internal revenue assurance process.

03.06.2002 Expansion of the Prepaid Calling Card service for ÅMT
NSF Telecom has delivered an extension for the Prepaid Calling Card service to Ålands Mobiltelefon. The Prepaid Calling Card service was originally implemented 1996. The Calling Card service was implemented in order to allow the usage of the calling boxes, though the new coins could not be used anymore. The Prepaid Calling Card made it also possible to introduce the service for new user groups - tourists that paid a visit to the archipelago of Åland.

20.04.2002 Revenue assurance tool TTAnalyzer for Kesnet Finland
NSF Telecom has delivered its first implementation of the revenue assurance tool TT Analyzer. TTAnalyzer is targeted to operators both mobile and fixed domain that collect information of events in the network elements in order to produce billing information or for statistic purposes e.g. traffic-control, fraud, alarms etc. TTAnalyzer is designed to display the raw data produced by the network elements in the form that is decoded and can be compared directly with the documentation of the network element. TTAnalyzer allows the operator to verify the actual events in the network and compare with the results that have been achieved after the mediation.

18.04.2002 Pre Selected Carrier Service for Kesnet, Finland
NSF Telecom has delivered a Pre Selected Carrier (PSC) service to Kesnet operator in Jyväskylä, Finland. The PSC solution is an IN-based service that allows the operators to define 5-digit carrier codes, i.e. prefixes for their customers in order to direct the customer initiated calls to the specific carrier networks, for example, international, mobile or long distance.

25.04.2002 Distributorship Agreement with Ericsson, Finland
Ericsson Corporation has appointed NSF Telecom to resell and integrate the specific products from Ericsson to existing customer installations of the products and to other potential customers that operate in Finland.

23.04.2002 Software Maintenance Agreement with Ericsson
NSF Telecom and Ericsson Corporation have formalized a global maintenance agreement for IN-light and other software solutions that have been provided by the Service Factory, previously a unit of Ericsson in Finland. The above solutions have been distributed and maintained by the global Ericsson organization. In the future the existing customers conclude a maintenance agreement directly with NSF Telecom and NSF Telecom maintains the necessary competencies and resources in order to fulfill its obligations to maintain and upgrade the above mentioned customer installations.

28.02.2002 Establishment of NSF Telecom, Mariehamn, Åland
NSF Telecom (New Services For Telecom), was established in Mariehamn, Åland in February 2002, with the cooperation and support of the Ericsson Corporation and the local telephone companies, Mariehamns Telefon, Ålands Telefonandelslag and Ålands Mobiltelefon in order to provide support and further upgrades of the systems originally provided by Service Factory - a software design within Ericsson in Finland.
NSF Telecom is an independent company with its own products and its own customer base in the global marketplace. NSF Telecom encompasses the headquarters, in Mariehamn, Åland as well as the continental office in Masala, Kirkkonummi.
NSF Telecom enables network and virtual operators to establish competitive business solutions to commission and charge new profitable services in the existing or new network elements.